Mobile ID allows students living in Lakeside Village and University Village who forget their 'Cane Card to access their building, apartment, and room doors using their smartphones. Students are still expected to carry their 'Cane Cards and use them as the primary method of accessing all authorized spaces.
Remember, you may only use this feature on your own mobile device to provide yourself access to your room. You may not share passwords, PINS, or other confidential access information with anyone else.
Installing the Mobile ID App
- Download CBORD Mobile ID app for free (available for iOS and Google Play)
- Launch the app
- From the menu, select University of Miami for the Server URL
- Press the Authenticate my Device button
- Enter your Cane ID and password
- Press the Authorize button
- Enter a 4-digit PIN number. Remember this number!
- Allow Mobile ID to use your current location
Using Mobile ID to Unlock Doors
- Launch the app
- Press Choose to select the door you wish to open
- Select the desired location you'd like to unlock, which includes:
- UV building gates or LSV elevator lobby exterior doors
- LSV elevators
- Apartment door
- Bedroom door
- "Swipe" card icon to the right
- Follow the on-screen prompts and enter your PIN
- If approved you will get the message: Approved – check the door
Troubleshooting Tips
You must be within 80 feet of a door in order for the door to open. If you are not within that distance, you will see the error message “Error: Denied – Not within distance of reader”
Be sure you are connected to SecureCanes wireless network for best functionality
It is critical that you use your 'Cane Card to swipe into your room at least once every 5 days. In the unlikely event that we lose networking in a building, or if the door lock goes offline, this will enable a student to still be able to enter their room using their 'Cane Card.
If you have not swiped into the door in the last 2 weeks, you may not be able to use Mobile ID to open your room.
If you are experiencing issues with gaining access to your assigned space using MobileID, a suggested initial step is to log out of the app and log back in using your CaneID and password.
For safety reasons, if you should need to change the phone number associated with your Mobile ID app, there is a 3-day waiting period until your app will work with the new number.
Remember, this feature may ONLY be used on your own mobile device, for your own use. Your account and privileges may not be used by or shared with anyone else. Violations of this guideline will be referred to the Dean of Students Office.
If you are locked out of your room and cannot gain access, please visit or call the front desk for assistance.
- University Village: 305-284-3840
- Lakeside Village: 305-284-6067
Contact Facilities Work Control at 305-284-8282 if you experience difficulty using the Mobile ID application.
