Guide to Living On Campus

In addition to our complete policies and procedures (available at bottom), below is the information a resident student needs to have a successful experience living in on-campus housing. Most importantly, resident students should be in constant communication with any roommates or suitemates as well as their RA. In certain circumstances, resident students should reach out to their Area Director for assistance.

Sample Housing Agreement 2018-2019

  • Accessibility and Accommodations

    The Office of Disability Services (ODS) is the primary University office responsible for the coordination of auxiliary aids and services for students with disabilities and/or that require special accommodations, including recommendations on a space available basis related to on-campus housing. ODS can be reached at 305-284-2374 or disabilityservices@miami.edu

    We work directly with ODS and assist resident students and their families with housing-related special accommodations.  Examples include overseeing attendant care access to the building daytime/overnight, facilitating remote access to student rooms where power assisted doors are installed, and coordinating with Facilities Customer Service and HRL any needed minor facility adaptations. Emotional support animals and service animals must be coordinated and approved by ODS prior to a student moving to campus housing. In case of an emergency where residential students are evacuated to a temporary shelter, only service animals will be allowed into the shelter. Alternate accommodations must be found for emotional support animal.

  • Appliances

    Students are allowed to use popcorn poppers, microwaves, coffee pots, and crockpots if they have encased heating units. All other heating devices, including “George Foreman”-type grills and toasters/toaster ovens, are considered a fire hazard and may not be used in the residential colleges or University Village.

    Students in residential colleges may provide their own refrigerator as long as it operates on no more than 1.5 amps and 175 watts. Microwaves are recommended to be no more than 900 watts.

    All appliances and electronic devices should be protected from overloads by a surge protector. (120-volt, U.L. approved; built-in manual reset; 15-amp circuit breaker; maximum length of cord 6 feet; maximum 6 outlets at end of cord).

  • BedLoft

    The University of Miami partners with Bedloft.com to provide students with a bed loft rental program. This is the ONLY way to have a bed loft in your residential college room and we highly recommend that students take advantage of this opportunity. It is the easy, affordable way to create additional living space in your room.

    Questions, concerns, and service requests should be directly handled by BedLoft. Visit www.bedloft.comor for more information call 1-866-651-5638.

  • Bicycles

    Students may store bicycles in their rooms or in the bike racks provided outside of the residential areas. Please note that fire safety regulations do not permit bicycles to be stored in hallways, balconies or stairwells; cannot be locked to handrails, trees or street signs; and cannot block emergency exits.

    All bicycles must be registered with the University of Miami Police Department (UMPD). U-bicycle Locks and Registrations are provided for free to all bicycle owners by UMPD.

  • Campus TV, Philo & HBOGO

    In addition to more than 170 channels, including over 110 in HD, residential students are also provided with free access to HBO GO® and Philo when connected to the University's wired or WiFi network.

    To set up your cable TV, follow these simple steps:

    1. Connect cable cord to outlet in wall and into back of television
    2. In the menu of television, go to setup, switch from Air to CATV (if necessary)
    3. Scan for channels: Digital

    Make sure your TV has a QAM tuner in order to receive the full listing of channels available. For any service issues please call telecommunications at 305-284-6565.

  • Carts & Vacuums

    Carts and vacuums are available for check-out at each area's reception desks. All residents may borrow each item for only 2 hours to allow for usage by all students. If carts or vacuums are not returned within the allotted time, a fee may be charged to the students' account. Students will be billed the replacement cost of items not returned after 24 hours.

  • 'Cane Cards

    In addition to other campus locations, a ‘Cane Card grants access to the student's residential area and their individual rooms/apartments. Students are required to carry their ‘Cane Card at all times and the transfer of Cane 'Cards to anyone other than the card holder is prohibited. Each card is specifically coded for the building in which a student lives and will register invalid when used in another residential area. If you lose your card, another one can be obtained at the ‘Cane Card Office.

    Lock Outs

    During Daily Desk Hours
    If you are accidentally locked out of your room/apartment, you may obtain a loan key (UV bedroom only) or loan key card at the front desk of your residential area between the hours of 8 a.m. and 10 p.m. Each resident within a residential living community will be provided three courtesy loan key or loan key card issuances per academic year at no charge to the student.  Starting with the fourth loan key or key card issuance of the academic year and each issuance thereafter, a $25 service fee will be charged to the student’s account for use of this service.  The loan key or key card issuance count will restart if a resident moves to another residential living community on-campus as that resident then becomes a member of a different living community.

    The loan key or key card must be returned within two hours. You must also show your ‘Cane Card to the desk assistant when you return the loan key or key card. If your loan key or key card is not returned within 2 hours, a charge may be issued to your account.

    After Desk Hours
    During nighttime hours when the front desk is closed (10 pm to 8 am daily), a $25 service fee charged due to the fact that a Security Supervisor must come from elsewhere on-campus to provide the lockout service. This fee is always charged, regardless of the number of lockout services used within the academic year. All locks and keys are the property of the University and are not to be repaired, changed, or duplicated except by University maintenance personnel. Residents are not to borrow keys, loan key cards, or Cane Cards from other residents. If a student’s key or Cane Card is lost, the student will be responsible for the cost of replacing the key and/or Cane Card.

    No student, guest or family member may sign out a key or key card for another student’s room/apartment.

    All students living in a room with keys are required to return the key upon check out. Failure to return a University-issued key within 24 hours after a termination of a room/apartment occupancy will also result in re-keying and billing for cost.

  • Eligibility for On-Campus Housing

    Student housing on the Coral Gables campus is limited to full-time, degree-seeking undergraduate students. Married couples, students with their child(ren), and part-time students (enrolled in 12 or fewer credits for the semester), as well as Intensive English, Law and Medical students are unfortunately not eligible for on-campus housing.

  • Gender-Inclusive Housing

    The Department of Housing and Residential Life (HRL) at the University of Miami seeks to provide a living environment welcoming to all gender identities; one not limited by the traditional understanding of gender as only male and female. Gender-inclusive housing allows for individuals to live together regardless of biological sex.

    This policy has been developed to better provide a supportive environment where all residents can feel safe in their housing assignments with respect to their gender identity and gender expression. Offering gender-inclusive housing is supportive of creating a more inclusive campus climate and community.

    About Gender-Inclusive Housing

  • Guests

    Each resident is permitted to have up to five guests at any given time, and the resident student accepts full responsibility for the actions/behaviors of their guests. When accompanied by the resident, guests may visit halls, lounges, courtyards, and other common spaces. In areas where bathrooms are shared by the floor, guests must use restrooms that align with their gender identity. In accommodations where a private or semi-private restroom is available, guests may use that facility only if the roommate and/or suitemates/apartment-mates grant permission.

    A resident shall be permitted to entertain guests only with the express permission of their roommate(s).

    Overnight Guests

    Due to limited room/apartment space, resident students are permitted to have up to two overnight guests. Overnight guests are permitted for a maximum of seven days per semester. 

  • Housekeeping & Maintenance

    For all facilities-related requests, please complete the Facilities Management Service Request Form or call Facilities Customer Service at 305-284-8282 seven days a week.

    Housekeeping staff will clean shared bathrooms in the two towers complexes (Hecht and Stanford) daily. Residents of suite-style buildings (Eaton, Mahoney, and Pearson Residential College), and University Village must clean their own bathrooms.

    If students have an insect problem, they may request extermination services by completing the Facilities Management Service Request FormPlease keep in mind that insects are attracted to accessible food. Keep all food tightly wrapped and stored in sealed containers. Throw away all garbage on a regular basis.

    Trash and Recycling

    All rooms are equipped with a waste and recycling bin. Each floor in Hecht, Stanford, Mahoney and Pearson centrally located trash chute and recycling room. Eaton has centrally located trash containers on each floor. Dumpsters and recycling cans are located near each building in the University Village for residents to discard their trash.

  • Hurricanes and Tropical Storms

    The Department of Housing and Residential Life staff will inform residents of necessary preparations for a storm. Resident Assistants will provide specific information and be your primary information source.

    UM Emergency Hotline: 1-800-227-0354

    PREPARING FOR A STORM

  • Internet

    The University provides internet connectivity to all students. All residential areas are equipped with University Wi-Fi and all bedrooms are equipped with a port for wired connectivity. Learn how to connect to the University's internet services by visiting UMIT's DIY Networking web page.

  • Laundry

    Each residential area has laundry facilities that are free for all on-campus residents. All apartments in the University Village are equipped with in-unit washers and dryers.

  • Mail and Packages

    Each resident is assigned a mailbox and mail is delivered to student boxes Monday through Saturday. If you lose your mailbox combination, you should come to the reception desk with your Cane Card to receive a copy of the combination. Please note that mail/packages cannot be forwarded once received and will be returned to the sender if not claimed after being held for 14 days.

    When a student receives a package, it is signed for at the reception desk and logged into our package tracking system. Once you receive an email from us notifying you that there is a package waiting for you – bring that email and your Cane Card to the reception desk to retrieve your package. Please note that there is a slight delay between the carrier's delivery notification and when we log it into our system.

    The reception desk cannot accept perishable packages/items, including food or grocery deliveries, this includes but is not limited to: balloons, cupcakes, meal delivery services, frozen items, flowers, etc.

    Please address as mail and packages using the following standard:

    Resident's Full Legal Name
    Street Address, Room Number (include tower if applicable)
    Coral Gables, FL 33146

  • Mobile ID

    Mobile ID allows students living in the University Village who forget their 'Cane Card to access their building, apartment and room doors using their smartphones. Students are still expected to carry their 'Cane Cards and use them as the primary method of accessing all authorized spaces.

    MOBILE ID INFORMATION

  • Move-In and Move-Out Information

    Please refer to the information provided on the Move-In/Move-Out page for specific information.

  • Personal Property Insurance

    The University is not liable for loss or damage to property caused by fire, rain, windstorm, hurricane, theft or vandalism, or other act of God or casualty or any causes beyond the control of the University. The University shall not be liable for damages caused by failure to maintain or repair the building, unless it has failed to make necessary repairs or maintenance within a reasonable time after notification to the Physical Plant/ Facilities Administration Department for need of such repairs.

    Personal property insurance is strongly recommended and is available from GradGuard, a service of Next Generation Insurance Group. Renters insurance from GradGuard is designed specifically for college students and provides valuable protection if a student’s personal belongings are stolen or damaged by a covered peril, including laptop computers, smart phones, bicycles, game consoles, textbooks, clothing and other items. Renters insurance also protects students financially for unintentional damage to the student’s residence or bodily injury to others for which the student is legally liable, within the residence premises. Applicants are able to opt-in through the housing sign-up process or decline coverage should the student be covered by the family’s homeowner’s insurance or decides to choose a different company.

  • Pets

    Pets, other than aquarium fish, are not permitted in any on-campus housing facility. This pertains to visiting pets as well as those of the residents of the room/apartment. Please refer to "Accessibility and Accommodations" above for information regarding emotional support animals and service animals.

  • Room Changes

    Room change request forms are available at the reception desk in each residential area and in the Department of Housing and Residential Life central office. Room changes are granted based upon available space, date of request, and, in some cases, seniority.

    Resident students can only begin their move once the authorizing paperwork has been completed and is provided to them by the Department of Housing and Residential Life. Room changes made by resident students without authorization will result in the assessment of a $100 fine and may also include forfeiture of the requested room change.

  • Room Personalization

    Your walls are a good place to start adding a bit of yourself to your room. You can decorate them with posters and photographs that create the atmosphere you want. You should keep in mind that decorations should not alter or damage the physical structure of the room/apartment. You may add curtains, bedspreads, rugs, wall hangings, posters, carpet, or lamps.

    You may not, however, paint, build lofts, hang flags or the like from ceilings as these are fire hazards. Nothing is to be placed in, on, or hung from, in front of, or behind windows which block transparency or alter the appearance of the windows or the exterior of the building.

    Certain items of furniture may be removed from the rooms in the residential colleges via a facilities work order once on campus. No furniture may be removed from University Village.

  • Roommates

    Sharing a room/apartment for many college students is a new experience. To ensure good relations with your roommate, suitemate, or apartment-mate, remember that it is always a good idea to talk things over first. We've assembled a guide to help you discuss some of these key topics with your roommate.

    ROOMMATE GUIDE

  • Safety & Security

    Between the hours of 10 p.m. and 8 a.m., Security Assistants (student employees of the Department of Housing and Residential Life) monitor the entrance lobbies of the Residential Colleges. The duties of the Security Assistants include emergency response, oversight of fire and door prop alarm panels, access control to residential areas, and documentation of all nightly activity.

    Additional components of Housing & Residential Life's Safety & Security program are listed on the Safety and Security Services page.

    SAFETY & SECURITY SERVICES

  • Sustainable Living

    Resident students are encouraged to incorporate sustainable practices into their daily living habits. To learn more about recycling in Miami-Dade, energy and water conservation, local food, gardening, nature preserve, and community engagement, visit Sustainable Living at the U.

    Students interested in serving in a leadership position can apply to an ECO Representative.

  • Vending Machines

    Vending machines are located in the lobby of Hecht, Stanford, Eaton, Mahoney and Pearson residential colleges.

  • Policies & Procedures

    Housing & Residential Life's policies and procedures provide and maintain a safe, comfortable environment in all residential areas for anyone who may be utilizing the facilities. Thus, all residents are expected to abide by these policies. Reviews and updates to our policies and procedures occur as needed or annual basis.

    This document highlights current policies and procedures at the time of its' posting. For a complete and up-to-date listing of all policies and procedures, inquiries can be made via email to housing@miami.edu with the subject line: "Policies/Procedures Request."

    View Policies and Procedures